Marketing · Updated September 2026

Best Email Marketing Software

Mailchimp, Klaviyo, Brevo, ConvertKit and ActiveCampaign compared on deliverability practice, automation depth, how the price scales with list size or send volume, and which one fits a shop rather than a newsletter.

Top pick

Klaviyo

The strongest ecommerce segmentation in the group

9.2

From Tiers scale with profiles and sends · Best for Online shops whose email should react to purchase behaviour

What the numbers say

  • 01Klaviyo takes the top spot with a score of 9.2, best suited to online shops whose email should react to purchase behaviour.
  • 02Average score across the 5 products reviewed is 8.7, with a 1.0 point gap between first and last.
  • 03Most common drawback raised in testing: expensive as profiles grow.
5

Products ranked

9.2

Top score

8.7

Average score

September 2026

Lowest entry price

How we scored

01Automation depth on affordable tiers
02Whether pricing scales by contacts or by sends
03Deliverability tooling: authentication, warm-up, list hygiene
04Segmentation using behavioural and purchase data
05Reporting that ties sends to revenue
The ranking
01

Klaviyo

The strongest ecommerce segmentation in the group

Klaviyo treats your store's order and browse data as first-class, so segments like 'bought twice, not in ninety days, high margin category' take minutes rather than a data project. Revenue attribution is the clearest here. It is priced accordingly, and its depth is wasted on a plain newsletter, but for retail it is the benchmark.

NativeStore data
ClearestRevenue attribution

Pros

  • + Best behavioural segmentation
  • + Strong prebuilt ecommerce flows
  • + Revenue reporting per flow

Cons

  • Expensive as profiles grow
  • Overkill for newsletters
  • Steeper learning curve than newsletter tools
9.2

Statfield score

Best for
Online shops whose email should react to purchase behaviour
Price from
Tiers scale with profiles and sends
Source: klaviyo.com/pricing
02

ActiveCampaign

Deepest automation logic outside enterprise suites

ActiveCampaign's automation builder handles branching, conditions, scoring and CRM-side actions with unusual precision, which makes it the right tool when the message should depend on several signals at once. The cost is complexity: powerful flows become hard to audit, and contact-based tiers rise as the list grows.

DeepestAutomation logic
ContactsPricing axis

Pros

  • + Very capable automation builder
  • + Built-in CRM features
  • + Good deliverability tooling

Cons

  • Complex flows hard to maintain
  • Contact-based cost growth
  • Interface density
8.9

Statfield score

Best for
B2B and service businesses with genuinely conditional journeys
Price from
Per-contact tiers, billed annually or monthly
Source: activecampaign.com/pricing
03

Brevo

Volume-based pricing for frequent senders

Brevo charges primarily on emails sent rather than contacts stored, which inverts the usual maths and makes it the value pick for anyone holding a big list. Automation, SMS and transactional sending are included in one account. Template and reporting polish trails the leaders, and very advanced segmentation needs workarounds.

SendsPricing axis
IncludedTransactional email

Pros

  • + Cheap for large stored lists
  • + Marketing and transactional in one place
  • + Usable free tier

Cons

  • Less polished templates
  • Segmentation less flexible
  • Reporting depth behind rivals
8.6

Statfield score

Best for
Teams with large lists and regular campaigns
Price from
Free tier with daily limit, then send-volume plans
Source: brevo.com/pricing
04

Mailchimp

The safest default for a first email programme

Mailchimp remains the easiest place to send a decent-looking campaign this afternoon, with the widest integration list and the most documentation. The criticisms are consistent: contact-based tiers get expensive as the list grows, automation is capable but not deep, and features move between plans. For straightforward campaigns it is entirely adequate.

EasiestFirst campaign
WidestIntegrations

Pros

  • + Very quick to start
  • + Huge integration ecosystem
  • + Good templates and editor

Cons

  • Cost grows with contact count
  • Automation shallower than rivals
  • Feature gating between tiers
8.4

Statfield score

Best for
Small businesses sending regular campaigns without complex logic
Price from
Free tier, then contact-based plans
Source: mailchimp.com/pricing/marketing
05

ConvertKit

Built for creators and paid newsletters

ConvertKit optimises for the writing and growth loop: clean composer, landing pages, subscriber tagging, recommendations and paid subscriptions. If your product is the newsletter, it is the most pleasant tool here. If your product is a catalogue, its commerce segmentation is not competitive with Klaviyo.

CreatorsPrimary audience
IncludedPaid subscriptions

Pros

  • + Excellent writing and growth tools
  • + Simple tagging model
  • + Paid newsletter support built in

Cons

  • Weak ecommerce segmentation
  • Reporting fairly basic
  • Cost per subscriber at larger lists
8.2

Statfield score

Best for
Writers, creators and newsletter businesses
Price from
Free tier for small lists, then subscriber-based plans
Source: kit.com/pricing
Side by side
#ProductScoreBest forPrice fromValue
01Klaviyo9.2Online shops whose email should react to purchase behaviourTiers scale with profiles and sends
02ActiveCampaign8.9B2B and service businesses with genuinely conditional journeysPer-contact tiers, billed annually or monthly
03Brevo8.6Teams with large lists and regular campaignsFree tier with daily limit, then send-volume plans
04Mailchimp8.4Small businesses sending regular campaigns without complex logicFree tier, then contact-based plans
05ConvertKit8.2Writers, creators and newsletter businessesFree tier for small lists, then subscriber-based plans
The full guide
01

The pricing axis decides everything

Email platforms charge on one of two axes, and choosing the wrong one costs more than choosing the wrong feature set. Contact-based pricing bills for everyone you store, so a list full of people who last opened something in 2023 is a permanent tax. Send-volume pricing bills for messages delivered, so a daily sender with a modest list pays more than the same list would cost elsewhere.

Work out your own shape first: contacts held, campaigns per month, automated messages per contact per month. Two hours in a spreadsheet reorders most shortlists, and it exposes the growth cliff — the point where your success makes the plan expensive — before you have built fifty flows inside it.

02

Deliverability is your job, not the vendor's

Every vendor here can deliver mail reliably, and none can rescue a sender who mails purchased lists from an unauthenticated domain. The controllable parts are consistent: publish SPF, DKIM and DMARC for the sending domain, keep consent evidence, warm a new domain slowly, remove hard bounces immediately and suppress long-term non-openers on a schedule.

Mailbox providers increasingly weigh engagement, so the fastest deliverability win for most senders is mailing fewer people more relevantly. That is unpopular advice because it shrinks a number leadership likes, but open and complaint rates move within two or three campaigns.

03

Ecommerce and newsletters are different products

For a shop, the platform is a segmentation engine attached to your order history: who bought what, how often, how recently, and what they browsed and abandoned. Anything that cannot read that data natively will need integration work, and integration work is where ecommerce email programmes stall.

For a newsletter or a creator business, the same depth is overhead. What matters is writing comfort, subscriber growth tooling, landing pages and paid subscriptions. Platforms built for that job feel lighter and cheaper because they are not carrying a commerce data model you will never populate.

04

Consent records are part of the product

Under GDPR and similar regimes, the evidence of consent — what the subscriber agreed to, when and through which form — is as operationally important as the address itself. Platforms differ in how well they store and export that trail.

It matters twice: during a complaint or audit, and during migration, when a list without provenance is a list you cannot safely mail from a new domain. Check the export format before you need it.

05

Segmentation beats send volume

The instinct when results soften is to mail more often to more people. Engagement-weighted filtering at mailbox providers makes that counterproductive: a broad send to a dormant list depresses placement for the messages that would have converted.

The reliable pattern is fewer, better-targeted sends built on behaviour — recency, purchase history, product interest — with dormant contacts on a separate, gentler reactivation track and a firm suppression rule at the end of it.

06

Attribution honesty

Platform revenue reports use generous attribution windows by default, so the sum of channel-reported revenue routinely exceeds total revenue. Taken literally, that flatters email and distorts budget decisions.

Pick one attribution window, apply it across channels, and sanity-check the total against your order system. Holdout tests on a small share of the list are the cheapest way to learn what email is genuinely adding rather than recording.

Before you buy

  1. 01Decide whether you are a shop, a newsletter or a SaaS product — the answer picks your shortlist.
  2. 02Model cost on your own contacts and monthly sends, not the vendor's example.
  3. 03Confirm SPF, DKIM and DMARC are set up for the sending domain before the first campaign.
  4. 04Check which behavioural data the platform can segment on without custom development.
  5. 05Verify that revenue attribution connects to your store or billing system.
  6. 06Ask how suppressed and unsubscribed contacts count towards your plan limit.
Terms used above
DKIM
A cryptographic signature proving a message came from your domain and was not altered.
DMARC
A published policy telling mailbox providers what to do with mail that fails authentication.
Suppression list
Addresses excluded from sending: unsubscribes, complaints and hard bounces.
Flow
An automated sequence triggered by behaviour rather than sent on a date.
FAQ

Which email platform is cheapest?

It depends on your shape. If you hold many contacts and mail rarely, a send-volume plan is cheaper. If you hold a lean list and mail several times a week, a contact-based plan usually wins. Model twelve months of your own volume before comparing headline rates.

Why do my emails land in spam?

Almost always authentication and list quality rather than the platform. Publish SPF, DKIM and DMARC records for your sending domain, mail only people who opted in, remove hard bounces promptly and warm up a new domain gradually.

Do I need marketing automation or just a newsletter?

If every subscriber should receive the same thing on the same day, a newsletter tool is enough. The moment behaviour should change the message — a purchase, an abandoned basket, a trial start — you are buying automation, and that is a different tier.

How often should I clean the list?

Continuously for bounces, and at least quarterly for people who have not opened in six to twelve months. Suppressing dormant contacts usually improves both deliverability and the bill.

Can I migrate my list between platforms?

Contacts and consent records export easily; automations, templates and historical engagement do not. Rebuild flows deliberately rather than expecting a like-for-like transfer.

Sources

Email platforms price on different axes — stored contacts or messages sent — and revise plans often, so we link each vendor's pricing page rather than printing rates. Model your own contact count and monthly send volume against each vendor's calculator before choosing.

Other rankings

Scores are relative to the products in this ranking and to the tests described above. Prices are list prices captured from vendor pages on the dates noted and are not quotes.